Terms of Service

For Otto Build, Otto Grow, Otto Guard and this website · Last updated 28 October 2026

1. Who we are

These terms are an agreement between you and the team behind Otto (“we”, “us”), who run Otto: the Discord bots Otto Build, Otto Grow and Otto Guard, this website and the dashboard where you manage them. By adding one of the bots to a Discord server, signing in on this website or ordering something, you agree to these terms. Our Privacy Policy explains what data we use and why.

2. Using Otto

• You must follow the Discord Terms of Service and Community Guidelines, and be old enough to use Discord where you live.
• Only add a bot to a server, or change its settings, if you are allowed to manage that server. Some actions — such as applying changes from Improve my server, undoing them or restoring a backup — are only available to the server owner.
• You are responsible for your server, its members and what is posted in it. The bots are tools; the decisions are yours.
• Keep your Discord account secure. Anyone who can sign in as you can manage your servers here.

3. What the bots do

• Otto Build designs and sets up a Discord server (when you order a build) and suggests improvements to an existing server (Improve my server). It changes nothing until the server owner picks the changes and clicks Apply. Channels with messages are never deleted; quiet channels move to an archive. The most recent change can be undone.
• Otto Grow welcomes new members, hands out ranks, keeps levels, and runs role menus, timers, polls and custom commands that you set up.
• Otto Guard keeps a log of what happens in your server, makes structure backups with a restore button, handles tickets and moderation commands, and can stop someone who starts wrecking the server.

Discord itself limits what bots can do. For example, deleted messages cannot be brought back by any bot, and a backup restores channels, ranks and permissions, not message history.

4. Permissions

When you invite a bot, Discord shows which permissions it asks for. We ask only for what the bot needs and explain why on the dashboard. If you give Otto Build full access (Administrator) for a job, it is meant to be temporary: the dashboard and a reminder in Discord ask you to hand it back afterwards. You can change or remove the bots' permissions at any time in your Discord server settings.

5. Free, premium and server builds

• Free. All three bots work for free, with limits that are shown on the dashboard.
• Premium is per server and unlocks more (the current list and price are on the premium page). Payment is handled by the payment provider linked there; we never see your card details. When premium ends you get a reminder, followed by a grace period of 7 days. After that, premium features pause — nothing is deleted, and they come back when premium is renewed.
• A server build is a one-off order. We review every design by hand before it is built. After the build you have a change window to ask for adjustments; your old server stays downloadable for 7 days.
• If something you paid for does not work as promised, contact us and we will put it right or refund you. This does not limit any rights you have under consumer law.

6. What is not allowed

You may not use Otto to: harass, raid or spam other servers or people; share illegal content or content that sexualises minors; get around Discord's rules or another server's moderation; overload, probe or attack our bots, website or infrastructure; or resell the service without our permission. We may remove the bots from a server, block a server, or refuse service when these terms are broken or when a server appears to be used for abuse. Where we can, we will tell you why.

7. Availability and changes to the service

We work hard to keep the bots online, but we cannot promise they will always be available or free of errors. Discord outages, maintenance and updates can interrupt them. We may change, add or remove features. If we remove something you paid for, we will offer a fair solution.

8. Liability

Otto is provided “as is”. To the extent the law allows, we are not liable for indirect damage, lost data or lost members, or for what server members or other bots do. Our total liability is limited to what you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for intent or gross negligence.

9. Stopping

You can stop at any time by removing a bot from your server (in Discord, or with “Remove from server” on the dashboard). Settings are kept so that inviting the bot again restores them; ask us if you want them deleted (see the Privacy Policy). We may stop offering Otto; if we do, we will announce it in advance where we can and refund premium time you paid for but cannot use.

10. Changes to these terms, and applicable law

We may update these terms. The date at the top shows the latest version; for important changes we will give notice on this website. Dutch law applies. If you live in the EU, you keep the protection of the consumer law of your own country. Disputes go to the competent court in the Netherlands, unless the law says otherwise.

Questions about these terms: the contact link at the bottom of this page.